Enhance Performance and Personal Growth with Feedback.
Effective feedback is a vital component of personal and professional growth. By understanding the importance of emotional intelligence and applying it to feedback interactions, you can build, grow and develop stronger relationships, enhance performance, and bring about positive change.
This course was created from feedback received around my other emotional intelligence courses!
Building on positive feedback and incorporating learning from constructive criticism, I am delighted to be able to offer this full course focused on the art of giving and receiving feedback with emotional intelligence.
In this course, you will learn to:
Master the fundamentals of feedback: Explore the importance of feedback in personal and professional development, and understand the key components of effective feedback.
Apply effective feedback techniques: Learn practical strategies for delivering constructive feedback, both positive and negative, in ways that are clear, specific, and actionable.
Use the power of emotional intelligence: Discover how emotional intelligence can significantly impact the delivery and reception of feedback. Learn to identify and manage your own emotions, as well as empathise with others to support effective feedback leading to more satisfying interactions.
Integrate emotional intelligence into feedback: Apply emotional intelligence principles to your feedback practices that support a culture of open communication, trust, and mutual respect.
Evaluate the impact of feedback: Assess the effectiveness of your feedback strategies and learn how to measure the outcomes and impact of your feedback efforts.
By the end of this course, you will be equipped with the knowledge and skills to give and receive feedback with confidence, empathy, and effectiveness.
In addition to the videos and quizzes, the course includes a practical activity focused on working with feedback and set of downloadable Lightbulb Moments resource cards. These cards are designed to be printed and used as a personal reference tool outside the course. They are an essential component that offer valuable reminders to enhance your learning experience.
Enroll now to develop your emotional intelligence and enhance your feedback skills which will improve your relationships and interactions in the workplace.
4 activities • 18 videos • duration: 1h 4m
Emotional Intelligence Coach, Trainer and Facilitator
Hi. I'm Robin Hills , Doctor of Advanced Studies - Psychology ( honors causa ). It is my intention to provide you with the best on-line courses based around emotional intelligence in business. I am not teaching any other types of course as I am a specialist in emotional intelligence, and it is the focus of my business. I am an emotional intelligence coach, trainer and facilitator with over 40 years' business and commercial experience. My work takes me into small start-ups through to large corporate multi-nationals and into the Public Sector with financial institutions, government departments and health departments, as well as charities. I’m a registered practitioner with the British Psychological Society and sit on the NW committee of the Association for Business Psychology. My articles and papers on resilience have been published in international books and journals. My company is Ei4Change (Emotional Intelligence 4 Change). We are recognised nationally and internationally as specialists with expertise in training, personal development and coaching focusing on emotional intelligence, positive psychology and neuroscience in the workplace. Our emotional intelligence programmes by the Institute of Leadership and Management. I deliver workshops at global emotional intelligence and neuroscience conferences. These have been held at Harvard University, at University of Manchester, in Cape Town, the Middle East and India. I am the author of - The Authority Guide to Emotional Resilience (published May 2016)- The Authority Guide to Behaviour in Business - 2nd Edition (published January 2025). Both are available on Amazon. Teaching emotional intelligence skills is a challenge at the best of times so these courses require you to take some ACTION and put into practice what you have learnt. I am here to support and guide you. I hope you enjoy working to develop your resilience and your emotional intelligence and I look forward to working with you.
Course was very applicable to my current role and I learned various new methods
Good and enthusiastic instructor. Material, while informative, could have been streamlined as the course was overly long, in my opinion.
Very important in work!
Good and match
