Skip to main content
by learnformula
search
For Business
Team license & compliance management
For Higher Education
Academic partnerships
For Government Agencies
Government training solutions
For Instructors & Course Creators
Teach on our marketplace
Become a Sponsor
Reach professionals where they learn
Log inStart 7-Day Free TrialStart Free TrialStart Free Trial
search
  1. Courses
  2. /Leadership
  3. /Emotional Intelligence

The Ultimate Guide to Emotional Intelligence

Build authentic relationships through the intelligent application of thought and emotion.

Created byRobin Hills
BeginnerUpdated Jan 22, 2025

What You'll Learn

  • check_circleDetermine how you can work with emotional intelligence to improve results and quality.
  • check_circleDevelop ways that you can build your interpersonal skills and enhance your relationships.
  • check_circleRecognise ways that you can perform within the emotional climate of your work environment.
  • check_circleIdentify ways to work with emotions to solve problems increasing your effectiveness in stressful situations and develop resilience.
  • check_circleConsider why you react to situations with a particular focus on how your feelings and emotions impact upon your performance.
  • check_circleEvaluate your emotional intelligence skills and apply them to your career progression and the career progression of others.

About This Course

Discover the secrets behind emotional intelligence. Investigate how your emotions influence the way you understand yourself, how you build relationships, how you manage stress and how you make decisions.

Emotional intelligence is a set of emotional and social skills that collectively establish how well you:

  • perceive and express yourself
  • develop and maintain social relationships
  • cope with day to day and major challenges
  • use emotional information in effective and meaningful ways

Put simply, emotional intelligence is how you combine your thinking with your feelings in order to develop authentic relationships and make good, effective decisions.

The Ultimate Guide to Emotional Intelligence course covers the application of emotional intelligence with a business focus in different circumstances to improve and enhance performance.

The Ultimate Guide to Emotional Intelligence course is not just about deepening knowledge and skill levels, it is also about developing the wisdom that enables you to generate a greater clarity of others and real understanding in others.

Reviewing diverse scenarios within work, emotional intelligence approaches are considered with emphasis on how emotional data can be applied in managing stress, in decision making and in building authentic relationships.

The Ultimate Guide to Emotional Intelligence course delves into detail to cover

  • The Fundamentals of Emotional intelligence
  • The Principles of Self-Perception
  • The Principles of Self-Expression
  • The Principles of Interpersonal Skills
  • The Principles of Decision Making
  • The Principles of Stress Management

Ways to develop emotional intelligence are explored along with a variety of techniques to work with emotional intelligence when you are working as a coach and leader.

The course, also, dispels many commonly held beliefs and myths around emotional intelligence.  These include:

  • The myths around positive and negative emotions
  • The differences between EI and EQ
  • The myths around left brain / right brain thinking
  • Resilience is all about bouncing back
  • Why the phrase "work / life balance" is so inappropriate to use
  • How being selfish, prejudiced and narrow-minded can help you develop your emotional intelligence and many more.

Your emotional intelligence skills and techniques can be  applied in business, outside of work in sports and education, or just your own personal development.

The Ultimate Guide to Emotional Intelligence course will give you deep insights but developing emotional intelligence will take time and effort, and even then you are not going to get it right all the time!!

The Ultimate Guide to Emotional Intelligence course is for anyone competent in the skills and techniques of emotional intelligence. It is for anyone interested in developing a deeper understanding and awareness of the application of emotional intelligence at work, in social settings and at home.

All PDFs are Section 508 / ADA Accessibility compliant. All videos are High Definition recorded in 1080p.

Course Content

29 activities • 182 videos • duration: 9h 3m

remove
The Ultimate Guide to Emotional Intelligence Course Overview-Part12 videos • 5 min
  • videocamIntroduction to the Ultimate Guide to Emotional Intelligence
    Duration 2:47
  • videocamThe Principles of Emotional Intelligence
    Duration 2:59
add
The Fundamentals of Emotional Intelligence-Part121 videos • 1 quiz • 1.1 hours
add
The Fundamentals of Emotional Intelligence-Part21 videos • 2 min
add
The Principles of Self-Perception - Overview-Part12 videos • 5 min
add
The Principles of Self-Perception - Self-Regard-Part17 videos • 20 min
add
The Principles of Self-Perception - Emotional Self-Awareness-Part18 videos • 18 min
add
The Principles of Self-Perception - Self-Actualization-Part110 videos • 29 min
add
Quiz: Test your Knowledge of Self-Perception-Part11 quiz
add
The Principles of Self-Expression - Overview-Part12 videos • 5 min
add
The Principles of Self-Expression - Emotional Expression-Part111 videos • 42 min
add
The Principles of Self Expression - Assertiveness-Part112 videos • 29 min
add
The Principles of Self-Expression - Independence-Part17 videos • 14 min
add
Quiz: Test your Self-Expression-Part11 quiz
add
The Principles of Interpersonal Skills - Overview-Part12 videos • 6 min
add
The Principles of Interpersonal Skills - Empathy-Part114 videos • 46 min
add
The Principles of Interpersonal Skills - Interpersonal Relationships-Part111 videos • 30 min
add
The Principles of Interpersonal Skills - Social Responsibility-Part15 videos • 11 min
add
Quiz: Test your Interpersonal Skills-Part11 quiz
add
The Principles of Decision Making - Overview-Part13 videos • 11 min
add
The Principles of Decision Making - Reality Testing-Part112 videos • 40 min
add
The Principles of Decision Making - Problem Solving-Part111 videos • 41 min
add
The Principles of Decision Making - Impulse Control-Part17 videos • 23 min
add
Quiz: Test your Decision Making-Part11 quiz
add
The Principles of Stress Management - Overview-Part15 videos • 12 min
add
The Principles of Stress Management - Stress Tolerance-Part110 videos • 28 min
add
The Principles of Stress Management - Flexibility-Part16 videos • 16 min
add
The Principles of Stress Management - Optimism-Part17 videos • 15 min
add
Quiz: Test your Stress Management-Part11 quiz
add
Conclusion to the Ultimate Guide to Emotional Intelligence Course-Part16 videos • 16 min

Your Instructor

Robin Hills

Emotional Intelligence Coach, Trainer and Facilitator

menu_book27 courses
star2,450 reviews

Hi. I'm Robin Hills , Doctor of Advanced Studies - Psychology ( honors causa ). It is my intention to provide you with the best on-line courses based around emotional intelligence in business.  I am not teaching any other types of course as I am a specialist in emotional intelligence, and it is the focus of my business. I am an emotional intelligence coach, trainer and facilitator with over 40 years' business and commercial experience. My work takes me into small start-ups through to large corporate multi-nationals and into the Public Sector with financial institutions, government departments and health departments, as well as charities. I’m a registered practitioner with the British Psychological Society and sit on the NW committee of the Association for Business Psychology. My articles and papers on resilience have been published in international books and journals. My company is Ei4Change (Emotional Intelligence 4 Change). We are recognised nationally and internationally as specialists with expertise in training, personal development and coaching focusing on emotional intelligence, positive psychology and neuroscience in the workplace. Our emotional intelligence programmes by the Institute of Leadership and Management. I deliver workshops at global emotional intelligence and neuroscience conferences. These have been held at Harvard University, at University of Manchester, in Cape Town, the Middle East and India. I am the author of - The Authority Guide to Emotional Resilience (published May 2016)- The Authority Guide to Behaviour in Business - 2nd Edition (published January 2025). Both are available on Amazon.  Teaching emotional intelligence skills is a challenge at the best of times so these courses require you to take some ACTION and put into practice what you have learnt. I am here to support and guide you. I hope you enjoy working to develop your resilience and your emotional intelligence and I look forward to working with you.

Credit Information

What Students Are Saying

4.7 out of 5
Student's Choice
61 reviews
  • AA
    Ana Marie Michelle A.
    starstarstarstarstar

    Love the course. Helpful not only for work but for everyday life.

  • LM
    Linda M.
    starstarstarstarstar

    Excellent!

  • MA
    Miroslava A.
    starstarstarstarstar

    Excellent Material. 10 star!

  • HC
    Henry C.
    starstarstarstarstar

    Good course.

Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

You May Also Like

  • Law: Technology Training

    The Lawyer’s Guide to ChatGPT, Claude, Gemini & Copilot

    starRated4.9out of 5,(41 reviews)
    1 CPD hr
  • Information Technology: Artificial Intelligence

    Agentic AI in Professional Services - How to use in Law and Accounting Firms

    starRated5.0out of 5,(47 reviews)
    1 CPD hr
  • Law: Negotiation and Conflict Management Skills

    Dealing with High Conflict People in Court

    starRated5.0out of 5,(27 reviews)
    1 CPD hr